OUR ETHICS

In the international pet transportation industry, our company's ethical code is grounded in a commitment to pet welfare, customer trust, and stringent requirements for our cooperating airlines. Our foremost principle is the respect and care for pets, ensuring that throughout the transportation process, whether on the ground or in the air, pets are in a safe and comfortable environment, safeguarding their physical and mental health.

Honesty and transparency are crucial in our operations. We promise to maintain integrity in all transactions and communications, clearly outlining the transportation process, potential risks, and cost details to our customers. We collaborate with airlines that adhere to the highest standards to ensure pets are well-cared for throughout their journey.

We strictly abide by international regulations and industry standards, ensuring compliance with relevant laws and regulations for both domestic and international transport, and protecting the interests of pets and their owners. We pay special attention to adhering to the International Air Transport Association (IATA) regulations for pet transportation.

Moreover, our staff and the personnel of our partner airlines undergo rigorous
training, ensuring they possess not only the necessary professional skills but also understand and practice these ethical standards. Our goal is to become a responsible and trustworthy company in the international pet transportation industry through these measures.

Our mission is to provide quality services while ensuring that every aspect of our operation conforms to ethical standards. This approach aims to offer pet owners a worry-free transportation experience, ensuring their beloved pets receive the best care and protection throughout their journey

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